Privacy policy

Privacy Policy

Last updated: August 21, 2026

At MYRYDO, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from myrydo.com.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

  • Full name

  • Mobile phone number

  • Email address

  • Billing and shipping address

  • Order and purchase details

  • Payment and transaction information

  • Delivery and tracking information

  • Information you provide when contacting our support team

We may also automatically collect certain technical information, such as browser type, device information, IP address, and website usage information.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Confirm and manage your orders

  • Process payments

  • Provide order and delivery updates

  • Send transactional notifications through WhatsApp, SMS, email, or other supported communication channels

  • Provide customer support

  • Process cancellations, returns, refunds, and replacements

  • Improve our website, products, and services

  • Prevent fraud, misuse, and unauthorized activity

  • Comply with applicable legal requirements

3. WhatsApp Communications

If you provide your mobile number and place an order with MYRYDO, we may use WhatsApp to send transactional messages related to your order.

These messages may include:

  • Order received notifications

  • Order confirmation requests

  • Order processing updates

  • Shipping notifications

  • Tracking information

  • Out-for-delivery notifications

  • Delivery delay notifications

  • Delivery confirmation

Where applicable, WhatsApp communications are sent using the WhatsApp Business Platform.

We do not use transactional order messages to send unrelated promotional content unless you have separately provided the appropriate consent or the communication is otherwise permitted under applicable requirements.

4. Payment Information

Payments may be processed through third-party payment providers.

MYRYDO does not intend to store complete card, UPI, banking, or other sensitive payment credentials on its own servers when such information is processed directly by a payment provider.

Payment providers may collect and process payment information according to their own privacy policies and terms.

5. Shipping and Delivery

To fulfill your order, we may share necessary information with delivery, logistics, and shipping partners.

This information may include:

  • Name

  • Mobile number

  • Delivery address

  • Order details

  • Tracking information

This information is shared only as reasonably necessary to process and deliver your order.

6. Information Sharing

We may share information with trusted service providers that help us operate our business, including:

  • Payment service providers

  • Shipping and logistics providers

  • Technology and hosting providers

  • Communication service providers

  • Analytics and security providers

We do not sell your personal information to third parties.

We may also disclose information where required by law, legal process, or to protect the rights, property, and security of MYRYDO, our customers, or others.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember preferences

  • Understand website usage

  • Improve the shopping experience

  • Measure website and marketing performance

You can control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet-based service can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

10. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to information we hold about you

  • Request correction of inaccurate information

  • Request deletion of information where legally permitted

  • Ask questions about how your information is used

  • Withdraw consent where applicable

To make a privacy-related request, contact us using the information below.

11. Children's Privacy

MYRYDO does not knowingly request or collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites, payment services, shipping services, or other platforms.

MYRYDO is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

Any updated version will be published on this page with a revised "Last updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or how MYRYDO handles your information, please contact us:

MYRYDO

Website: https://myrydo.com

Email: Use the customer support email address listed on the MYRYDO website.

By using the MYRYDO website or placing an order, you acknowledge that you have read and understood this Privacy Policy.